Frequently Asked Questions
Everything you need to know about shopping at Shop Ronny Kobo.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by location, generally ranging from 7-14 business days.
How do I know which size to choose?
Each product page features a detailed size guide. Our designs are generally true to size, but we recommend checking the specific measurements for our signature body-con styles.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can request a cancellation within 1 hour of placement; after that, we are unable to make changes to the order.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery dates will be calculated at checkout based on your destination.
How should I care for my Ronny Kobo garments?
To maintain the quality of our signature knits and delicate fabrics, we recommend professional dry cleaning or following the specific care instructions found on the internal garment tag.